Frequently Asked Questions about oneVcard Business Cards
Here we answer the most common questions about using oneVcard business cards and their features.
General Features
What is a vCard?
The vCard contains all the information stored in your profile, except for social media links and other URLs.
Your social media channels and other links can be easily displayed by accessing your digital business card, ensuring the links are always up to date.
What happens to special characters in the VCF?
If you use umlauts or special characters in your digital business card, they are automatically converted when the vCard is saved.
This ensures that the VCF file is saved correctly on all operating systems and devices. Specifically, Outlook versions on Windows up to 2016 use a proprietary Windows character encoding rather than the standard UTF-8 encoding.
Access your contact details and social media profiles anytime
When sharing your contact details with oneVcard, the link to your digital business card is always saved in the vCard (contact file). This allows your contact details to be updated easily, and your social media profiles can be displayed.
The vCard contains all the information stored in your profile, except for social media links and other links. Your social media channels and other links can be easily accessed by opening your digital business card. This ensures that the links are always up-to-date.
My data is outdated. How can I update it?
You can update your data at any time through your wallet by clicking the “Edit Profile” button. Your profile will be instantly up-to-date!
Wrong digital business card is displayed
There are two possible causes for this issue:
You have multiple oneVcard accounts
For example, you have created one account with your business email address and another with your personal email address. You have linked your oneVcard Metal to one of these accounts. If you want your physical card to display the digital business card from the other account, you need to remove your physical card from the first account and then add it to the other account.
You have activated a different digital business card in the app
With oneVcard Premium, you can create up to five digital business cards and choose which one to share with your physical card as needed. The currently active card is indicated by a green banner with a checkmark on the dashboard. On your smartphone, you can easily switch cards by sliding left or right. On a computer, you can change your card via the dropdown in the top left corner.
Customization
What is whitelabeling?
With our whitelabeling feature, you can customize your digital business card even further. Learn more here
How can I use the corporate design feature?
With oneVcard, you can extensively customize your digital business cards to match your company’s design. Learn more here
Can I create multiple digital business cards?
Create multiple business cards in the app and choose which one to share based on the situation.
What is the “Connect” button?
This allows people (colleagues, business partners, customers) to successfully connect with you and exchange contact information.
How can I create my own URL for my business card?
Create a personal short URL to make referencing your digital business card even easier. Learn more here
QR Codes and Sharing Options
What is an online QR code?
Share your digital business card using an online QR code. Learn more here
What is an offline QR code?
Are you on a train, plane, or in another location without internet access but want to exchange contact information? No problem with the offline QR code in the oneVcard app. Learn more here
Can I print or save QR codes?
Yes, QR codes can be generated in the app and downloaded to your device or printed. Select the desired QR code in the app and click the appropriate option.
How can I use the oneVcard generator?
Use our oneVcard generator to create practical tools for sharing your digital business card.
How can I save my digital business card in Apple Wallet?
With the corresponding feature in the app, you can save your digital business card as an Apple Wallet card. Follow the instructions in the app under “Create Apple Wallet Business Card.” Learn more here
Why don’t social media links appear in the vCard?
Social media channels and other links are intentionally not included, as we cannot guarantee that they will be imported correctly on all devices.
For example, unlimited links only work on iOS devices. In Outlook, only one link can be saved.
To ensure functionality across all devices, only the link to the digital business card is included.